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This e-Participation policy aims to initiate the culture and practices of e-participation in order to improve transparency and public participation in improving the services quality of the Education Service Commission (ESC). ESC always recognizes public involvement to enable the Department to explore a broader perspective, potential sources of information and solutions to improve results and services. It also provides the basis for a productive relationship, better dialogues and discussions as well as an organised governance.
The objectives of e-Participation is to involve the people in the policy development and decision making process through the use of information and communication technologies. Therefore, ESC welcomes participation by complying to the terms and conditions of participation that have been set as follows:
Any questions can contact mySPP Hotline..
Please send questions or complaints to SISPAA-SPP for further assistance.
| JOB APPLICATION | |||
|---|---|---|---|
| NO | QUESTION | ANSWER | |
| 1. | What positions can I apply for at SPP? | a. | Education Service Officer (ESO) Grade DG5 and Education Service Officer Grade DG9 to serve in schools under the Malaysian Ministry of Education (MoE); |
| b. | Higher Education Officers (HEO) Grade DH5 and HEO Grade DH9 to serve at Polytechnics and Community Colleges in the Ministry of Higher Education (MoHE); | ||
| 2. | When and how can I apply for the position? | All applications for positions under the ESC can be made throughout the year. Applications can be submitted through the mySPP System at https://myspp.spp.gov.my | |
| 3. | I am a PPP Grade DG5, DG6 and DG7 under the MoE who has a Bachelor's Degree qualification. Can I apply for appointment to PPP Grade DG9 post? | In accordance with the circular in effect for officers who are currently serving as ESO Grades DG5, DG6 and DG7 need to submit an application for promotion to ESO DG9 which is handled by the MoE. ESC only manages the first appointment in service either to the position of ESO Grade DG5 or ESO Grade DG9. | |
| 4. | I once resigned from public service but would like to serve again. How do I submit an application? | A person who has resigned can be re-appointed to public service. The application can be made like a normal candidate's application, which is via online application at https://myspp.spp.gov.my | |
| 5. | When are vacancies advertised? | ESC does not advertise job vacancies in newspapers or other mass media. ESC publishes advertisements all the time on our portal and applications can be opened directly at https://myspp.spp.gov.my. Therefore, applicants can also check the intended information as well as other matters related to it and they can apply for the positions of interest that suit their qualifications. Applications can be made at any time throughout the year. However, the publication of advertisements can also be done by ESC at any time as appropriate based on the needs of the recruitment of certain positions. | |
| 6. | Do I need to send biodata/personal information (resume) to apply for a position at ESC? | No. Applicants are only required to fill in carefully and perfectly all the information required in the application form. However, documents containing that information as well as other relevant documents must be brought on the day of the interview. | |
| 7. | Why do I need to renew / update the application/registration? | Every registration needs to be renewed/updated even if the applicant has never been called for an examination or interview within one (1) year. This allow ESC to obtain and store the latest information of applicants who are really interested in the ESC data bank. In addition, it also prevents applicants from missing the opportunity to be considered for an interview call due to the validity period of registration having expired after a period of one (1) year. | |
| INTERVIEW | |||
|---|---|---|---|
| NO | QUESTION | ANSWER | |
| 1. | When will I be called for an interview | a. | For ESO positions, the interview will be conducted as soon as the information on the position vacancy according to the option is received from the MoE. Notifications for interview calls will be made through the ESC portal. Candidates can check the interview call status online on the ESC portal. |
| b. | For SM (Service Members or Kumpulan Pelaksana candidates), the interview will be carried out as soon as the vacancy information is received from the MoE. Candidates may check the interview call status online on the ESC portal from time to time. | ||
| c. | For HEO candidates, the interview will be carried out as soon as the vacancy information is received from the MoE. Interview calls for HEO positions will be made according to the vacancies in the field of specialization and the grade of the position. Candidates can check the interview call status online on the ESC portal from time to time. | ||
| 2. | Can I change the interview venue? | a. | A change of interview location is allowed to ESO candidates who have changed from the interview center selected when called for an interview, provided that there is an interview for the same option held in the candidate's current state. However, candidates are required to notify the Commission in writing as soon as they know of the interview notification and candidates are required to bring the following documents when attending the interview:
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| b. | Not allowed for HEO and SM positions | ||
| 3. | What should I do if one of the original certificates is lost? | Candidates are required to retrieve the original certificate or confirmation letter from the issuing party. | |
| 4. | Can a certified photocopy of the certificate be accepted in place of the lost original certificate for interview purposes? | No, the candidate is required to retrieve the original certificate or a confirmation letter from the party that issued the certificate. | |
| 5. | What preparations should I make to attend the interview? | Among the preparations that need to be made:
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| 6. | I have applied on mySPP, when will I be called for an interview? | All applicants who have registered on mySPP will be considered for an interview call if:
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| 7. | Why wasn't I called for an interview? | There are various reasons why an applicant is not called for an interview even though he has been registered in mySPP for a long time such as:
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| 8. | How long does it take to be called for an interview after the registration process in mySPP? | There is no set period for the process because after completing the registration process, all application data will be stored in the SPP Data Bank. The screening process will only be carried out after SPP receives the vacancy filling report from the Ministry. Applicants who pass the current screening will be called by SPP to attend a test/interview based on the position applied for. | |
| APPOINTMENT | |||
|---|---|---|---|
| NO | QUESTION | ANSWER | |
| 1. | When will the appointment offer letter be issued if I am successful in the interview session? | a. | For successful candidates, notification of the interview results will be notified in the ESC portal and candidates are required to print the appointment offer letter themselves within 6 weeks from the date the offer letter is issued. A report for duty letter and placement instructions will be issued by the Ministry. |
| 2. | If I fail the interview, what should I do? | a. | For PPP positions, the Commission has set a new procedure for all categories of failed candidates as follows:
The six-month period given by the Commission to reapply is intended to give candidates the opportunity to improve their weaknesses. |
| b. | For PPPT and AKP positions, candidates may update the application at https://myspp.spp.gov.my to ensure that the position application is still active. | ||
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